Super User

Super User

Terms & Conditions

November 15, 2017

The User Agreement & Terms of Service set forth below state the Agreement into which you enter with us upon use of www.dmtvision.com, from now on referred to as, this "Site". Your visit to the Site and any activity conducted on the Site, including the purchase of any product(s) binds you to the following Terms and Conditions as detailed below. The Site reserves the right to change the Terms of this Agreement at any time without the obligation of notifying you. Before continuing with your visit, please take the time to read through the following User Agreement & Terms of Service:

Cancellations
Any order placed on the Site can be cancelled by you within 2 hours of completing the order and submitting payment. Please bear in mind that orders are most often processed and shipped within 1-24 hours after payment is completed. The time in which the order is fulfilled depends upon the day of the week and the hour at which it is placed. If you would like to cancel an order after more than 2 hours have passed since payment, please do not hesitate to contact us with a cancellation request at This email address is being protected from spambots. You need JavaScript enabled to view it.

Please read our full terms of use at this link

About us

November 15, 2017

DMTVISION was founded in 2000, with the mission of offering our clients around the world the best anti-aging products for the best price.

DMTVISIONis the authorized distributor for all products we sell.

We deliver high quality products to our buyers around the globe.

The company sells safe and effective aesthetics devices and other anti-aging products for home use.

 

If you have any questions, please don’t hesitate to contact us.

 

Our locations:

London, United Kingdom - customer service and return merchandise (for European customers only)
Tel: 020-32866569

Please note that we will ship directly from the manufacturer (which is not necessarily in the UK)

New York, United States - Warehouse, customer service and return merchandise (for US/Canada customers only)
***(please note that we don't ship Silkn products to the USA)
Tel: (718)710-4643

Herzeliya, Israel - Office&Storage
Tel: 077-3315008

Website: www.dmtvision.com

 

Security & Privacy

November 15, 2017

DmtVision.com is committed to keeping your information safe and secure. To do so, our site is protected by a 2048bit encryption key certified by http://www.comodo.com Certificate Authority.

How do we keep your information secure?
None of your information is shared with any third party for any purpose, ever. Your credit card information is not saved and is only used for the initial purchasing transaction on DmtVision.com.

For your safety, please note that further verification of your credit card may be required if the billing and shipping addresses do not match. If the card is not verified, the order will be cancelled and you will receive all your money back.

I don't feel comfortable paying with a Credit Card over the internet. Can I still purchase on your site?
If you choose to pay with our PayPal option, with a verified PayPal account you are 100% safe!

We also have the option for you to pay via Western Union Secure Wire Transfer.

Do you use Cookies and if yes, how?
Beautiful-Online does use Cookies as a tool to help us improve your overall shopping experience. Cookies also help us further protect your information.
Please do not hesitate to contact us if you have any further questions or concerns.

Cookies Used by Google
Any advertisements served by Google Inc., and associated companies may be controlled using cookies. These cookies allow Google to display ads (search/display network) based on your visits to this site and other sites that use Google advertising services. As mentioned above, any tracking done by Google through cookies and other mechanisms is subjected to Google's privacy policies and not those of www.dmtvision.com
Learn how to opt out of Google's cookie usage

Warranty

November 15, 2017

What are the terms of the Warranty?
All of our products are covered by a 1-Year manufacturer's warranty, valid from the date of purchase, excluding disposable HPL lamp cartridges. TriPollar devices are covered by a 2-year manufacturer's warranty that excludes creams and gels.

What does the warranty cover?
The warranty covers replacements or repairs for products currently under warranty.

Who can use the warranty?
Only the original buyer of the product can request to activate the warranty. In order to receive a repair or replacement for a product under warranty, please note that you will have to provide us with the original order number and/or a copy of the original invoice.

How can I use the warranty?
In order to use your warranty, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. and our customer service department will help you to figure out the problem with your product. If the product needs to be shipped back to us and replaced or repaired, we will issue you a Return Authorization Number (RAN) and provide you with instructions on how to return the product(s).

What are the shipping charges if I need to use my warranty?
If you wish to send us your product for repair or replacement within 30 days of receiving your product, Beautiful Online will incur the shipping charges. If you wish to send us your product for repair or replacement and more than 30 days have gone by since you receiving your item, the return shipping cost is the responsibility of the customer, but we are more than happy to ship the repaired/new product back to you free of charge.

Return & Refund Policy

November 15, 2017

return policy

You can return a product to us for a full refund, less the cost of shipping, within 60 days of receiving your order, only if the product is returned completely unopened and unused.
In order to be eligible for a refund, you must contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. to receive you RAN (Return Authorization) and return instructions.

Please note that you, the customer are responsible for covering the cost of shipping products back to us.

Please note that we are not able to accept returns or refund products that have been opened under any circumstances. We sell aesthetic products for individual use that may not be used by anyone other than the buyer and can, therefore not be resold.

If your item is damaged or defective, we will be happy to repair or replace it. If your product is in need of return for repair, please visit our Warranty page for further details.

Please note that we are not responsible for any delays in delivery caused by Customs inspections in the recipient's country, nor are we responsible for any Customs duties, VAT, or sales tax charges you may be charged upon delivery.

Please note that disposable lamp cartridges for Silkn and ME devices are not covered under the terms of 1-Year Manufacturer's warranty.

Please note that TriPollar Stop Preparation Gel and Stop After Treatment Cream are not covered under the terms of the 2-Year Manufacturer's warranty.

Only the original buyer of the product is entitled to initiate the Warranty. If your product is in need of replacement or repair, please do not hesitate to contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.. You will be asked to describe the issue you are experiencing with the product, along with a receipt or invoice of your purchase, confirming your name, order number and date of purchase.

If you need to ship a product back to us for return or repair, be sure to contact us and receive an official Return Authorization Number (RAN) and to follow the return instructions you are given to ensure the product's safe arrival to our facility. Any damages to the product caused during shipping are not covered under the terms of this Warranty.

Please read our full terms of use at this link

Shipping Policy

November 15, 2017

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We ship internationally! We ship to over 100 countries worldwide!

 

Prices On Beautiful-Online Usually Includes Shipping Cost.

We try to process and dispatch every order within 2 business days after payment has been confirmed. Dispatching orders may take longer if you order over a weekend, or during a holiday season. We ship orders between Monday and Thursday, with the exception of holidays. Once your order is shipped, we will send you a shipping confirmation email with the tracking information.

Small packages and items valued under $300 will be shipped via Standard Registered Mail and usually take between 10-14 business days to be delivered. You can always upgrade to Express shipping at checkout, for an additional charge.

Larger packages and items valued more than $300 will be shipped via Express Mail. Express shipments are shipped either via DHL or EMS (Standard Express International Airmail), depending on their destinations. Packages shipped Express usually arrive within 3-10* business days.

Please note that we are not able to ship Silkn products to the United States or Canada.

DmtVision.com is not responsible for any Customs or Import duties that may be charged to the recipient upon delivery of the order, or for any delays caused by Customs inspections.

To make sure your packages arrive on time, please be sure to input the correct mailing address at checkout.

*Deliveries to locations including South America and Africa may take longer than shipments to other countries.

Please read our full terms of use at this link